Refund policy

Thank you for supporting EZME Culture.

We offer a 7-day return policy. This means you have 7 days from the date your order is delivered to request a return.

Eligibility for Returns

To qualify for a return:

• Item must be unworn and unused

• Item must be in original condition

• No stains, odors, or damage

• All tags (if applicable) must still be attached

We reserve the right to refuse returns that do not meet these conditions.

Non-Returnable Items

• Items marked as final sale

• Worn or washed merchandise

• Damaged items caused by customer use

Refund Process

Once we receive and inspect your return, we will notify you of the approval status.

If approved, your refund will be issued to your original payment method within 5–10 business days.

Shipping costs are non-refundable.